Payee Payment Options
The Pennsylvania Bureau of Child Support Enforcement has replaced paper checks with two options for payees to receive support payments:
1. Direct Deposit
or
2. Pennsylvania Way2Go Card
Direct Deposit:
- No waiting for checks to arrive via the mail
- No check cashing fees
- No lost or stolen checks
- No waiting for the deposit to clear the bank
How to enroll for Direct Deposit
- Contact the PA SCDU Customer Service Center at 877-727-7238 to have a direct deposit form mailed to you
or
When PA SCDU receives and enters the Direct Deposit information onto PACSES, you will be removed from the Pennsylvania EPPICard system.
Pennsylvania Way2Go Card:
You can use your card at any business or ATM that accepts MasterCard®. Many retailers, including grocery stores, will let you get cash back with purchases, too. Be aware, certain businesses place a hold on your available funds until the transaction clears and may take one or two days for the funds to be released.
Call 1-800-304-1669 for anything related to your Pennsylvania child support payment card. If you are calling from a location outside of the U.S., please call collect at 1-801-933-8542. Both numbers are available 24 hours a day, seven days a week. Call customer service if you need to:
- Report lost or stolen cards
- Check your balance
- Change your PIN
- Review transaction history
- Register a complaint about a card issue
- Ask questions about card use
- Discuss international card use
- Report that your card was not received in the mail
For more Information:
Pennsylvania Way2Go Card